2014

Gentle Bees was founded after Derrick noticed Mecca’s lips were chapped and wanted to make a lip balm that would withstand the hot temperatures. After researching, he found beeswax as a natural ingredient to make a lip balm that has a high melting point of 150 degree Fahrenheit.. He tinkered with different natural ingredients until he made a product that would satisfy Mecca’s skin and not melt as fast as all the other lip balms and has skin rejuvenation benefits. That was the original lip balm he created. After creating the original lip balm, he began creating other natural flavored lip balms, all natural beeswax candle tarts, wood polish and wood conditioner, and sugar wax (hair remover)  

2011

Derrick Frohne founded Frohne while he was in college. He observed a problem with many USB flash drives. Most USB flash drives had one function and that was to save data. With all of his savings, he developed multifunctional computer peripherals such as the Florida Key USB flash drive, eClip USB flash drive, and microSDHC +1. His idea to infuse functionality in each computer peripheral shaped the business. To date, Frohne has customers in 10 countries.

Our mission and reason for Gentle Bees products:

We support the honey bees by saving a portion of sales to buy land, honey bees, and food for the honey bees.  In fact, many of the country’s crops would not exist without the honey bee at bloom time. Crop yield and quality would significantly abate without honey bee pollination. In 1999, Cornell University study documented that the contribution made by managed honey bees hired by U.S. crop growers to pollinate crops amounted to just over $14.6 billion.

Each year American farmers and growers continue to feed more people using less land. They produce an abundance of food that is nutritious and safe. Honey bees are very much a part of this modern agricultural success story. It’s estimated that there are about 2.4 million colonies in the U.S. today, two-thirds of which travel the country each year pollinating crops and producing honey and beeswax. 

 

Refund and Return

We hope your satisfied with your products and our quality. If you are not happy with the product, Frohne offers a full refund within 30 days of purchase for all unused or unopened products. 

If the product is the wrong size, flavor, or type  of item, send an email for an RA so we can send you a prepaid shipping label to your email. The prepaid label is sent via USPS, FedEx, or UPS. We will send the correct product after RA is authorized free of charge. Orders refused at delivery will be assessed all of the applicable fees, which includes a 5% fee of final sale of product or products and our shipping costs for that specific order.

Delivery and Damaged Shipments 

  • Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 30 days of receipt of the item to let us know about shipping damage, we will not be able to refund you.
  • Write down any visible damage such as product box crushed, torn, creased and other circumstances regarding the delivery.
  • If you find concealed damage, save the manufacturer packaging and shipping box. We will inspect the damage in issue another product with free of charge after the current product is sent back to us with a prepaid label issued by Frohne and or partnered companies. We can also issue a refund also if needed.

Payment Processing

We accept all major credit cards and PayPal, which will be processed at the time of purchase via Paypal. We also accept money order and cashier check. For money order and cashier check or business check, we will process the order after the check has cleared and funds have been released to Frohne. The CEO of Frohne can process the order of a shipment via writing or email while waiting for the payment to arrive in the mail if critical for business to business operations.

Shipping

All product will be shipped via USPS, FedEx, or UPS and the fee involved is based on the shipping carriers fee for the specific weight plus our costs associated with packaging materials. We will opt for the more affordable method unless otherwise noted by the customer. If extra options are needed, the customer will pay for the specific options which is dependent on USPS, FedEx, and or UPS dependent on weight and price of the products.

All products are shipped with bubble mailers with bubble wrap or in protective boxes with bubble wrap. Your package will probably include recycled packaging materials. We hope you appreciate our attempts to cut down on waste, and hope you will reuse them again too.
I will ship to the address you provide. If you would like me to include a special note or gift message, please indicate that during checkout and I will make sure to add it to the package.
United States Customers:
All orders except bulk are shipped via USPS first class package with tracking number or USPS Priority Mail with tracking/Delivery Confirmation. For bulk orders; the products will be sent via UPS with confirmation. Insurance is not covered in the listing. If you would like to insure your package, please contact me. 
International Customers:
International orders are shipped standard via USPS 1st class international package with no tracking number. If you want the products much faster,and or with a tracking number; send us a message before you order so we can obtain a quote.
I don’t collect customs fees when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country’s tax regulations. Our business doesn’t know how much the customs taxes are and we are not responsible for those charges. For any additional information refer to your local customs agency.